Is that a light at the end of the COVID-19 tunnel?

  • Categories:

    COVID-19 Response

  • Date:

    April 14, 2020

Is that a light at the end of the COVID-19 tunnel?



COVID-19 Response

More than a month after the COVID-19 outbreak was classified as a pandemic on March 11, the coronavirus and subsequent impacts are expected to peak in most of the United States over the next several weeks, with models showing an end to the first wave of the pandemic by early June. The home and building category, like many industries, has suffered work stoppages and disrupted supply chains. However, home improvement stores are still open, and consumers aren’t reporting delays in home appliance or luxury spending due to the pandemic.

Following is a summary of trends we've seen during the past week. You can also read our most recent POV on the marketing impacts of COVID-19, released April 9.

As a reminder, on a weekly basis, Wray Ward will continue to publish timely information, trends and advice related to the coronavirus.* This content can help you examine and manage your marketing activities during the COVID-19 pandemic. If you have questions or want to discuss specific next steps for your brand, please feel free to contact me.

Generally speaking, last week brought some good news from the oft-cited Institute for Health Metrics and Evaluation COVID-19 models:

  • U.S. death projections shifted from 250,000 at the end of March to 85,000 on April 3 to 60,000 on April 8.
  • The curve is flattening around the country.
  • The hospital strain is expected to reduce significantly in late April and early May, followed by an end of the first wave of the pandemic by early June.

How is the home and building category doing? Here’s a quick look at highlights from last week:

  • 55% of multifamily construction firms are experiencing construction delays (National Multifamily Housing Council).
  • For most product categories, online shopping activity shows sustained year-over-year increases in pageviews and orders (Bazaarvoice).
  • Fewer than 10% of internet users are delaying home appliance, luxury item and technology purchases due to the coronavirus outbreak (eMarketer).
  • Lowe’s Home Improvement joined Target, Sam’s Club, Costco and Trader Joe’s in closing stores on Easter Sunday as a thank-you to associates.

The end of the tunnel is beginning to materialize, but this crisis isn’t over yet. As our society continues to shelter in place, new data is coming at us from every direction. Every community and company is facing unique challenges while trying to project what will happen next. The best we can do is review as many different sources of information as possible, lean in to experts and make the best (imperfect) decisions we can.

What do we know for sure? We have to move forward, and we have to keep communicating.

If you have questions or want to discuss specific next steps for your brand, please feel free to contact me.

*All statistics as of April 9, 2020.

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